About Us

“Caring is a labour of love and requires a special person”

I Care Best provides comprehensive home care for patients and elders; we pride ourselves on providing the best possible care.

“Caring is a labor of love and requires a special person”

Vision

I Care Best (ICB) has a revolutionary way of thinking about patients and elders. At ICB, we consider the whole family as our client. We provide a level of care that satisfies your loved ones while offering relief for your family as well. We believe in holistic care because the best care should serve clients, family members, and care providers, as well as our community. With our holistic home care, we will help you minimize your hospital visits significantly and use your time and budget effectively. We are continually learning and refining our research-based care to make sure your needs are met.

ICB believes that seniors and people with medical issues are valuable members of society who should be free to live full, meaningful and enjoyable lives no matter their age and health conditions. Our vision is to improve our clients’ lives, to protect them from isolation, and to help them to engage and flourish in our community. We help them live their lives with dignity.

Our goal is to move beyond peoples’ physical needs and address all the intangible aspects of their wellness, meeting each client’s needs as a whole person and enhancing their quality of life. We also strive to focus on our clients’ strengths instead of their physical and mental decline. By hiring skilled, professional, considerate, and caring people and pursuing ongoing learning and improvement based on literature, we work together to bring our vision to life.

“Caring is a labor of love and requires a special person”

Mission​

I Care Best (ICB), with a great sense of spirituality and a welcoming staff, is committed to serving and enriching the wellness of all peoples, no matter their religious background or beliefs. With a vast network of professionals, we offer a variety of services depending on each client and their families’ needs. Working together, our team leverages best practices across our community in order to deliver superior care services. Our holistic approach to care and commitment to high-quality services drive everything we do at ICB as we seek to address all dimensions of our clients’ well-being.

Our commitment extends beyond our clients and their families to include our employees’ health and happiness and our community’s needs, which improves the quality of services we deliver. Our goal is to hire great people to deliver great care. Building on the foundation of our care culture, we have established an environment that fosters innovation and services that are evidence-based, striving to foster patients’ and elders’ dignity, independence, empowerment, and engagement within the community.

Success today relies on an organizational culture of collaboration coupled with strategic thinking and the development of partnerships to meet the challenges and opportunities of today and tomorrow. We welcome all kinds of partnership and collaborations with our allies in the health care system, home care industry, care homes, educational and research organizations, and those who share our passion for patients and elders’ health and safety.

“Caring is a labor of love and requires a special person”

Our leadership team

Dr. Mark M Mosavianpour (Ph.D., MSc, MPH, BSc, RN), Director of Clinical Operations

Mark earned his Ph.D. in Experimental Medicine from the University of British Columbia (UBC) Faculty of Medicine with a specialty in Health Care Quality Improvement. Mark has worked in quality of care in many hospitals in Vancouver including BC Children’s Hospital (BCCH), Royal Columbian Hospital, Peace Arch Hospital, Delta Hospital, Queens Park Care Center, and Burnaby Hospital. In addition, he holds a degree in nursing from Vancouver Community College and is a Registered Nurse (RN) in BC and a member of BC Nurses’ Union. He has extensive experience working in residential hospitals and long-term care. Since 2010, Mark has been working in a variety of hospitals, agencies, and governmental systems in Vancouver to improve health and quality of care for patients and their families. This has helped him gain the expertise required to provide quality care to our patients and the elderly population. Furthermore, Mark has degrees in Anesthesia, Health Education, and Health Promotion with more than 10 years of experience in international hospitals in most programs and departments.

 

Helen Sarmast (Doctoral Student, MA, BSc), Executive Director

Helen is an accomplished health care professional and educational leader with over 10 years of experience in the fields of health care and education. Helen holds a Masters’ degree from the University of British Columbia in Adult Learning and Education, majoring in the evaluation of educational programs for health care professionals. Currently, Helen is studying at a doctoral program in Educational Leadership and Policy at the University of British Columbia. Helen has years of experience in developing, implementing, and managing and evaluating Health Promotion, Health Education, and Health Literacy initiatives with a focus on promoting healthy lifestyles among different age groups. She has worked with seniors in Vancouver for years and collaborated with many Canadian elders’ health and educational projects conducted by the University of British Columbia and Simon Fraser University (SFU). She has worked directly with various senior centres in Vancouver, Richmond, and Langley. Her ultimate goal is to help patients and elders to maintain and improve their health, stay active and connected, and live with dignity. Additionally, Helen has a BSc in Public Health and Family Planning with in-depth experience in Public Health, Health Education, Health Promotion, Mental Health, and Substance Abuse Withdrawal topics. She has worked with UBC, BCCH, SFU, and Vancouver General Hospital.

ICB

Home Care Services

We are a home care agency that helps families across the greater Vancouver area obtain the in-home care they need for their loved ones.

Some people have medical conditions that require some form of day-to-day care. In-home care can help these people live more comfortably while providing peace of mind for their families, who can continue their own daily activities without worrying about their loved ones.

I Care Best (ICB) offers experienced, superior-quality care services to meet the needs and wants of your loved ones. Our services at ICB can offer a higher level of care for your relative(s) than you could provide alone.

The services we provide can help your loved one(s) remain at home and manag

e the daily tasks of living more comfortably. Through our home care services, we pro

vide a level of quality, excellence, and value that will earn the respect and loyalty of our clients.

Our care providers include (but are not limited to) nurses, allied health professionals, and caregivers who become part of the families we serve. Our caregivers coordinate their activities with those of health care professionals to provide greater peace of mind for both our clients and their families.

Our caregivers pass a rigorous selection process. They must have an education and experience in caregiving, display professionalism, be bonded, and pass a criminal background check.

In-home care services are the perfect solution.

Why I Care Best (ICB)

I Care Best (ICB) offers a broad range of caregiving services to its clients in Greater Vancouver. ICB provides the support you or your loved ones need in the comfort of home.

Meet Professional Care You Can Trust

ICB provides excellent home care services. ICB offers home-based caregiving assistance for you or your family that can range from a few hours a day to a full day, or to every day. Our reliable and professional team can come to your home to take care of all of your home care needs 24 hours a day, 7 days a week — including holidays.

We will do our best to help you keep your loved ones comfortable at your warm and lovely home by providing the best possible care. We will help you enjoy the holidays together. With our home care, we can help you spend less time at the hospital and more time as a family. We will do our best to use our time and your budget efficiently by adjusting your loved one’s care schedule based on their needs.

Our staff members are available for a variety of shifts. We have staff that will work for 8-hour and 12-hour shifts. However, we will try to keep 12-hour shifts to a minimum to keep our caregivers fresh and alert during their shifts and to prevent burnout. Quality of care is what we are most proud of at ICB.

Learn more about our home care services by contacting us at 778-244-8090 and 778- 244-8070. Alternatively, you can email us at info@icarebest.ca.

 

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Broad Range of Services

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Excellent Home Care Services

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24/7 Availability

Our Values

Company Profile

We are committed to promoting better and healthier lives among the clients and communities we serve. We strive to be a leader with uncompromising standards, measured by defined clinical outcomes, customer service programs, and financial sustainability.

Integrity
Growth
Respect
Excellence